You can reserve on line 24 hours a day  / 7 days a week.

Please feel free to call us at 800-436-7811 with any questions you may have concerning our properties, availability, or if you are just gathering information.  We love to tell people about our Baskins Creek Vacation Rentals properties, Gatlinburg, Pigeon Forge and vacationing in the Smoky Mountains.  

There is a 2 night minimum year around.  Holidays & Special Events may have a 3 - 7 night minimum.  Since arrival dates vary, shorter stays may be available.  Please call 800-436-7811 for availability of shorter stays.   Gatlinburg and Pigeon Forge are in a resort area and we receive more requests for reservations than we are able to fulfill.  Our reservation/cancellation policy was created to insure that all reservations are valid and we will not have rooms held out of inventory for people who do not have definite/firm vacation plans.

The time to place your reservation is after you have all necessary information and know your vacation dates.  You can reserve on-line at this website, or call us at 800-436-7811.  Make your holiday reservations as early as possible.

All reservations must be secured with an advance deposit of 50% of your total stay, which includes a $35.00 non-refundable processing fee & cleaning fee if you are staying in a cabin, chalet, condo or townhouse, and all applicable tax  at the time of  reservation.  The $35.00 Processing & Cleaning Fees are not applicable to the Nestle Inn.  All cabin, chalet, condo or townhouse stays require a Security Deposit equal to 25% of your entire stay, or you can choose to pay a non-refundable Damage Waiver Fee of $20.00 on a 1 bedroom unit plus $5.00 for each additional bedroom.

One day stays require payment in full at the time of reservation.  We accept Visa, Master Card, American Express, Discover, and Debit Cards.   All Cabins, Chalets, Condos & Townhouses have a one-time Cleaning Fee that will be added to your reservation.  You can find the cleaning fee amount on the web page for your unit.

All deposits are non-refundable and are not held in escrow. Should you need to reschedule or change your stay in anyway, we will be happy to do so providing you notify us at least 21 days prior to your arrival.  All changes to Nestle Inn reservations will generate a $20 processing fee that will be charged at the time any changes are made.  All changes to cabin, chalet, condo, or townhouse reservations will generate a $35 processing fee that will be charged at the time any changes are made. You are responsible for the entire stay unless you provide us 21 days notice of any changes.   Due to the nature of the resort business we are unable to refund for early check outs for any reason. 

Weather Notice: Due to the nature of the resort business we do not have refunds for weather or any other circumstance beyond our control.   We recommend tire chains or 4 wheel drive vehicles in the winter months as you are coming to the mountains.  We do not recommend arriving through the Great Smoky Mountain National Park using Hwy. 441 during the winter. You can check road conditions at: 1-800-342-3258 or from our road conditions page on this website.

Any changes to your reservation are subject to availability and the reservation rates and rules in effect  on the dates of your rescheduled stay.  If you reschedule, your original deposit will be applied to your RESCHEDULED ARRIVAL DATE.  You must reschedule within 1 year of your original reservation date.  

Internet Reservations must be made using a credit card for the advance deposit.  Please call 1-800-436-7811 to place your reservation using a check or money order.  Checks or money orders may be mailed providing you are placing your reservation at least 4 weeks prior to your arrival.  This means that advance deposit checks/money orders must be received within 10 days of placing your reservation AND at least 30 (thirty) days prior to your arrival. A check for the remaining balance can only be accepted if received at least 30 days prior to the scheduled arrival date. We do not accept checks at check in.